Frequently Asked Questions
How do I place an order?
Complete our Custom Order Inquiry form or email thebaker@foxandthebaker.com. Include what you’d like, your requested date, and quantities or number of guests. We’ll reply within 48 hours to discuss availability and pricing.
How far ahead should I order?
Please allow at least one week. Holiday orders and larger orders—more than 12 of any one item or more than two bread loaves—require two weeks’ notice. We may be able to accommodate shorter notice depending on availability, so you’re welcome to inquire.
Is there a minimum order?
Pastries have a minimum of six of each item. Bread loaves and pizzas can be ordered individually.
When is my order confirmed?
Full payment confirms your order unless we’ve agreed in advance to cash payment at pickup or delivery. Cash arrangements are considered case by case. An inquiry alone does not confirm an order.
What payment methods do you accept?
We accept all major credit cards, debit cards, and cash.
What can I order?
Our offerings include cinnamon rolls, cookies, seasonal pastries, bread, and pizzas. Tell us what you have in mind, and we’ll discuss what’s available.
Are all your bakes gluten-free?
Yes. All our bakes are prepared in our gluten-free home kitchen, and we blend our own gluten-free flours.
Can you accommodate other dietary needs or allergies?
We can discuss ingredient exclusions during planning. Milk, eggs, soy, peanuts, almonds, and sesame are present in our kitchen, so cross-contact is possible. Please share any allergies or dietary needs before ordering so we can discuss whether we can accommodate your request.
How does pickup work?
Pickup is by appointment. We’ll share the pickup address and arrange a time with you when your order is confirmed.
Do you deliver?
Delivery may be available depending on your location, for an additional fee. Include your delivery area or ZIP code in your inquiry, and we’ll discuss availability and the fee before confirming your order.
How much do custom orders cost?
Pricing depends on the items, quantities, and details of your request. We’ll provide a quote before you confirm.
Can I change my order?
Changes may be requested up to 72 hours before the agreed pickup or delivery time. All changes are subject to approval and availability. Any additional amount owed must be paid before pickup or delivery. If an approved change lowers your total, we’ll refund the difference.
What is your cancellation policy?
Cancellations made at least 48 hours before the agreed pickup or delivery time receive a 50% refund. Cancellations made less than 48 hours before that time are nonrefundable.
How should I store my bakes?
Storage and reheating guidance varies by item. We’ll provide instructions with your order.
Where can I see your latest bakes?
Follow @foxandthebaker on Instagram for recent photographs and updates.